FAQs

Frequently Asked Questions (FAQs)

In this section you will find answers to the most common questions that may arise about our products, services or policies. If you cannot find the information you need, do not hesitate to contact us. We are here to help you.

About Services

What type of events do you cover with your live piano music?

Social & Private Events

  • Weddings
  • Birthday Parties
  • Anniversaries
  • Private Dinners

Corporate & Business Events

  • Conferences,
  • Conventions,
  • Product Launches,
  • Business Cocktails,
  • Inaugurations

Hospitality and Entertainment Spaces

  • Restaurants
  • Bars
  • Hotels
  • Resorts
  • Cruises
  • Art Galleries
  • Museums
  • Tea Rooms
  • Elegant Cafes

Religious and Spiritual Events

  • Masses
  • Religious Ceremonies
  • Spiritual Retreats
  • Memorial Services

Cultural and Academic Events

  • Recitals
  • Private Concerts
  • Graduations

Exclusive and Luxury Experiences

  • Private Chef Dinners
  • Yacht Events and Luxury Residences
  • Relaxation and Wellness Sessions

 

What is your repertoire? Do you accept special requests?

1.   Watermark                  -  Enya
2.   choro                          -  Jobim
3.   wet hands                   -  Minecraft
4.   kimyou na yume          -  Nazo No Kanojo x
5.   gymnopedie                -  Erick Satie
6.   The girl from Ipanema -   Jobim
7.   scherzino mexicano     -   Manuel M. Ponce
8.   Wave                          -  Jobim
9.   intermezzo                  -  Manuel M. Ponce
10. valsa                          -   Joao Gilberto
11.chega de saudage         -  Jobim
12. Andorinha                    - Jobim
13. Misty                           - Erroll Garner
14. Stragers in the night     - Frank Sinatra
15. Vals en La menor          - chopin
16. Agua de beber              - Jobim

Yes, I accept proposals, they must be requested in advance to be able to rehearse it and depending on the time and difficulty the price will fluctuate  

Do you have experience in formal events such as weddings or gala dinners?

Yes, I have played in recitals for 3 years, I played at the Vallarta theater accompanying a large orchestra, in addition to having had 2 years of experience playing for events, bars, restaurants and dinners

About Logistics

How long is your performance?

1 Hour approximately

Do you need any special equipment or do you carry it?

Depending on the package you buy, the Professional package includes all the necessary equipment for your event, I take care of the logistics of the equipment, however the Basic package does NOT include the sound equipment and the piano

How much time do you need to settle in before the event?

Around 15  minutes

What if the event is outdoors? Does it affect your presentation?

No, no problem

About Reservations and Payments

How far in advance should I book your service?

At least 1 day before

Do you charge per hour or per event?

Charging per hour of service

Do you require a deposit to reserve the date?

No, but it is recommended, for more priority

What payment methods do you accept?

Cash, bank transfer and payment by PayPal 

About Cancellations and Changes

What happens if I need to cancel or reschedule my event?

In case of rescheduling an appointment please let me know immediately to my email or phone number

In case of cancellation, you will be given a refund if it has been paid in advance
(Only if it is not the day of the event and if I have not arrived at the venue).

In case the event is canceled on the same day that it was scheduled and I have already shown up at the venue, only 10% of the amount ordered will be charged, and in case you have already paid I will only refund 90% of the money.

Do you offer refunds in case of cancellation?

Yes, In case of cancellation, you will be given a refund if it has been paid in advance
(Only if it is not the day of the event and if I have not arrived at the venue).

In case the event is canceled on the same day that it was scheduled and I have already shown up at the venue, only 10% of the amount ordered will be charged, and in case you have already paid I will only refund 90% of the money.

Are you available to reschedule in case of unforeseen changes?

Yes, as long as advance notice is given

Address

Jose Maria Bustamante 145
48317 Puerto Vallarta

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